Every product has a QR code that a user scans to onboard a device. As the
manufacturer, you download it and put it on the hardware (or its packaging)
before shipping.
Download the QR
Open the product's QR Code tab
In the product dashboard, go to the QR Code tab. It shows the product’s
QR and its Product ID.
Download it
Click Download QR Code . It saves as a PNG named
<product-name>-QR.png.
Affix it to the device
Print the QR and stick it on the device itself, or include it on the
packaging, so the end user can scan it during onboarding.
What the QR contains The QR encodes a small JSON object identifying the product:
{ "productId" : "<product-id>" , "name" : "<product name>" }
When the app scans it, it resolves the product so the user knows exactly what
they’re adding — before any Wi-Fi setup.
The Product ID is also shown on the QR Code tab and can be copied directly — handy
for support or manual flows.
Next: onboard via the app Scan, add, and configure Wi-Fi.
