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Four concepts tie the platform together. Once these click, the manufacturer, user, and integrator journeys all make sense.

Product

A product is the manufacturer’s design — a reusable template, not a physical thing. It bundles:
  • Commands — the actions the product can perform
  • Database schema — tables for the data it stores
  • Dashboard — the UI users get out of the box
  • Firmware — the code that runs on the hardware
One product can be manufactured into many physical devices.

Device

A device is one physical unit running a product’s firmware. It has a unique identifier and connects to the realtime channel with it. A device emits values and receives commands — that’s all that’s required of it.
The platform tracks an identifier with a payload. What that device is — a bus, a sensor, a smart meter — is defined entirely by how the dashboard maps the payload, not by the platform.

User

A user owns one or more devices. They onboard a device by scanning its QR code, which links the device to their account. From then on they monitor and control it through the manufacturer’s dashboard — or a custom one.

Dashboard

A dashboard is a canvas of widgets bound to device data. Two kinds:
  • Manufacturer dashboard — ships with the product, the same for every user
  • Custom dashboard — built by a user or integrator across any devices they own
Widgets read device values (by widget ID and field paths) and send commands back.

How they relate

Manufacturer journey

Build the product and its firmware.

The core loop

How values and commands flow.